Refund Policy
Last updated: 12/27/2025
At NameChangeUSA.com, we believe in transparency and fairness.
This Refund Policy explains when and how refunds may be requested for our digital products.
By purchasing any product from this website, you agree to this Refund Policy.
1. Digital Products
All products sold on NameChangeUSA.com are digital, downloadable products delivered electronically.
Because digital products are immediately accessible after purchase, all sales are considered final, except as described below.
2. When a Refund May Be Granted
A refund may be granted if all of the following conditions are met:
The refund request is submitted within [7 or 14] days of purchase
You made a genuine effort to review the product
The product clearly did not match the description provided on the sales page
The request is made in good faith
Refunds are intended to protect honest buyers — not to enable free use of digital content.
3. When Refunds Are Not Granted
Refunds will not be granted in the following cases:
You did not open or review the product
You changed your mind after purchase
You misunderstood eligibility rules explained on the sales page
You expected legal representation, filing services, or guaranteed outcomes
You completed the process and later decided you no longer need the guide
You attempted to use the product and request a refund simultaneously
NameChangeUSA.com provides educational guidance, not control over third-party or government decisions.
4. No Guarantees of Outcome
We do not guarantee:
Approval of any name change
Processing times
Decisions made by courts, government agencies, or third parties
Refunds are not issued due to outcomes outside our control.
5. How to Request a Refund
To request a refund, contact us at:
Email: infoebookusa@aol.com
Include:
Your order confirmation or transaction ID
The email address used at checkout
A brief explanation of why the product did not meet expectations
No lengthy explanation is required.
6. Review Process
All refund requests are reviewed fairly and promptly.
If approved:
The refund will be issued to the original payment method
Access to the digital product will be revoked
If denied:
You will receive a brief explanation
Chargebacks filed without contacting support first may result in account restrictions.
7. Abuse Prevention
To protect against abuse, we reserve the right to:
Deny refunds to repeat refund requesters
Refuse service in cases of suspected misuse
Limit refunds at our sole discretion
This policy exists to keep pricing fair for all customers.
8. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time.
Changes will be posted on this page with an updated “Last updated” date.
Continued use of the website constitutes acceptance of the revised policy.
9. Contact Information
If you have questions about this Refund Policy, contact:
Email: infoebookusa@aol.com
Website: https://www.namechangeusa.com
