Refund Policy

Last updated: 12/27/2025

At NameChangeUSA.com, we believe in transparency and fairness.
This Refund Policy explains when and how refunds may be requested for our digital products.

By purchasing any product from this website, you agree to this Refund Policy.

1. Digital Products

All products sold on NameChangeUSA.com are digital, downloadable products delivered electronically.

Because digital products are immediately accessible after purchase, all sales are considered final, except as described below.

2. When a Refund May Be Granted

A refund may be granted if all of the following conditions are met:

  • The refund request is submitted within [7 or 14] days of purchase

  • You made a genuine effort to review the product

  • The product clearly did not match the description provided on the sales page

  • The request is made in good faith

Refunds are intended to protect honest buyers — not to enable free use of digital content.

3. When Refunds Are Not Granted

Refunds will not be granted in the following cases:

  • You did not open or review the product

  • You changed your mind after purchase

  • You misunderstood eligibility rules explained on the sales page

  • You expected legal representation, filing services, or guaranteed outcomes

  • You completed the process and later decided you no longer need the guide

  • You attempted to use the product and request a refund simultaneously

NameChangeUSA.com provides educational guidance, not control over third-party or government decisions.

4. No Guarantees of Outcome

We do not guarantee:

  • Approval of any name change

  • Processing times

  • Decisions made by courts, government agencies, or third parties

Refunds are not issued due to outcomes outside our control.

5. How to Request a Refund

To request a refund, contact us at:

Email: infoebookusa@aol.com

Include:

  • Your order confirmation or transaction ID

  • The email address used at checkout

  • A brief explanation of why the product did not meet expectations

No lengthy explanation is required.

6. Review Process

All refund requests are reviewed fairly and promptly.

If approved:

  • The refund will be issued to the original payment method

  • Access to the digital product will be revoked

If denied:

  • You will receive a brief explanation

Chargebacks filed without contacting support first may result in account restrictions.

7. Abuse Prevention

To protect against abuse, we reserve the right to:

  • Deny refunds to repeat refund requesters

  • Refuse service in cases of suspected misuse

  • Limit refunds at our sole discretion

This policy exists to keep pricing fair for all customers.

8. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time.

Changes will be posted on this page with an updated “Last updated” date.
Continued use of the website constitutes acceptance of the revised policy.

9. Contact Information

If you have questions about this Refund Policy, contact:

Email: infoebookusa@aol.com
Website: https://www.namechangeusa.com